Terms and conditions

1. Scope of Application
2. Conclusion of the Contract
3. Right to cancel
4. Price and Delivery Costs
5. Shipment and delivery conditions
6. Liability for defects
7. Law and jurisdiction
8. Alternative dispute resolution

1. Scope of Application

1.1 These Terms and Conditions of the company Flux Design Products GmbH (hereinafter referred to
as "Seller”) shall apply to all contracts concluded between a consumer or an trader (hereinafter
referred to as "Client”) and the Seller relating to all goods and/or services presented in the online
shop of the Seller. The inclusion of the Client's own conditions is herewith objected to, unless other
terms have been stipulated.

1.2 A consumer pursuant to these Terms and Conditions is any individual acting for purposes which
are wholly or mainly outside that individual’s trade, business, craft or profession. A trader pursuant
to these Terms and Conditions is any person acting for purposes relating to that person’s trade,
business, craft or profession, whether acting personally or through another person acting in the
trader’s name or on the trader’s behalf.

2. Conclusion of the Contract

2.1 The product descriptions in the Seller’s online shop do not constitute binding offers on the part of
the Seller, but merely serve the purpose of submitting a binding offer by the Client.

2.2 The Client may submit the offer by the online order form integrated into the Seller's online shop.
In doing so, after having placed the selected goods and/or services in the virtual basket and passed
through the ordering process, and by clicking the button finalizing the order process, the Client
submits a legally binding offer of contract with regard to the goods and/or services contained in the
virtual basket. The Client may also present the offer to the Seller by means of e-mail.

2.3 The Seller may accept the Client's offer within five days by transferring a written order
confirmation or an order conformation in written form; insofar receipt of order confirmation by the
Client is decisive, or by delivering ordered goods to the Client; insofar receipt of goods by the Client is
decisive, or by requesting the Client to pay after he/she placed his/her order. Provided that several of
the aforementioned alternatives apply, the contract shall be concluded at the time when one of the
aforementioned alternatives firstly occurs. Should the seller not accept the Client’s offer within the
aforementioned period of time, this shall be deemed as rejecting the offer with the effect that the
Client is no longer bound by his statement of intent.

2.4 The period for acceptance of the offer shall start on the day after the Client has sent the offer and
ends on expiry of the fifth day following the sending of the offer

2.5 The contract’s content will be stored by the Seller and will be sent to the Client in writing
including these Terms and Conditions and Client Information after the Client has submitted his order.
In addition, the contract’s content will be stored on the Seller’s website and can be found by the
Client in the customer login via the password-protected customer account, provided the Client has
created a customer account in the online shop prior to submitting his order.

2.6 The Client can correct all the data entered via the usual keyboard and mouse function prior to
submitting his binding order. In addition, prior to submitting the order, all data entered will be
displayed in a confirmation window and can be corrected here as well, via the usual keyboard and
mouse function.

2.7 The contractual language is English.

2.8 Order processing and contacting usually takes place via e-mail and automated order processing.
It is the Client`s responsibility to ensure that the e-mail address he/she provides for the order
processing is accurate so that e-mails sent by the Seller can be received at this address. Particularly, it
is the Client`s responsibility, if SPAM filters are used, to ensure that all e- mails sent by the Seller or
by third parties commissioned by the Seller with the order processing can be delivered.

3. Right to cancel

Consumers are entitled to the right of cancellation. Detailed informations about the right of
cancellation are provided in the Seller’s instruction on cancellation.

4. Price and Delivery Costs

4.1 Unless otherwise stated in the product descriptions, prices indicated are end prices and include
the statutory value-added tax. Any possible additional delivery and dispatch costs are specified
separately in the respective product description.

4.2 For deliveries to countries outside the European Union, additional costs may arise which are
beyond the Seller’s control. They shall be borne by the Client. Such costs are for example money
transfer costs (transfer fees, exchange rate charges) or customs duties or import taxes.

4.3 Payment can be made using one of the methods mentioned in the Seller’s online shop .

4.4 If payment in advance has been agreed upon, payment shall be due immediately upon conclusion
of the contract.

4.5 When payments are made using a payment method offered by PayPal, handling of payments
takes place via the payment service provider PayPal ((Europe) S.a. r.l. et Cie, S.C.A., 22-24 Boulevard
Royal, L-2449 Luxembourg (hereinafter called "PayPal”) subject to the PayPal terms of use which can
be viewed at: https://www.paypal.com/uk/webapps/mpp/ua/useragreement-full?locale.x=en_GB. In
case the clientClient has no PayPal account, the conditions applicable for payments without PayPal
account will be effective. They can be viewed at:
https://www.paypal.com/uk/webapps/mpp/ua/privacywax-full.

5. Shipment and delivery conditions

5.1 Goods are generally delivered on dispatch route and to the delivery address indicated by the
Client, unless otherwise agreed.

5.2 Should delivery to the Client not be possible, the assigned transport company returns the goods
to the Seller and the Client bears the cost for the unsuccessful dispatch. This shall not apply if the
Client is not responsible for the event that entails the impossibility of delivery, or if he/she has been
temporarily impeded to receive the ordered goods, unless the Seller has given notice to the Client in
an adequate period of time prior to the delivery.

5.3 The risk of accidental destruction and accidental deterioration of the sold goods shall in principle
be transferred to the Client when they come into the physical possession of the Client or a person
identified by the Client to take possession of the goods. . Should the Client act as a trader, the risk of
accidental destruction and accidental deterioration in the event of a sale by dispatch shall be
transferred upon delivery of the goods to a qualified transport person at the Seller's place of
business.

5.4 The Seller reserves the right to withdraw from the contract in the event of incorrect or improper
self-supply. This only applies if the Seller is not responsible for the non-supply and if he has
concluded a concrete hedging transaction with the supplier. The Seller shall make all reasonable
efforts to obtain the goods. In case of non-availability or partial availability of the goods he shall
inform the Client without delay and payments made by the Client will be immediately refunded.

6. Liability for defects

6.1 The statutory consumer rights will apply.

6.2 If the Client is a consumer and he uses his short-term right to reject the product, he has to return
the product at his cost.

7. Law and jurisdiction

7.1 If a Client acts as a consumer pursuant to Section 1.2, any contractual relationships between theparties are governed by British law excluding the UN-Convention on Contract for the International

Sale of Goods and the courts of the State where the Client is domiciled will have exclusive jurisdiction
over any dispute relating to these relationships.

7.2 If a Client acts as a trader pursuant to Section 1.2, any contractual relationships between the
parties are governed by German law excluding the UN-Convention on Contract for the International
Sale of Goods and the courts of the State where the Seller is domiciled will have exclusive jurisdiction
over any dispute relating to these relationships.

8. Alternative dispute resolution

The EU Commission provides on its website the following link to the ODR platform:
https://ec.europa.eu/odr
We are neither obliged nor willing to participate in dispute resolution proceedings before a
consumer arbitration board.